Shipping Policy

Shipping & Delivery
All orders are processed upon receipt. Please allow 2 - 3 business days for processing. Processing and shipping time estimates do not account for holidays or non-business days. Shipping costs may increase depending on weight, volume, postal code, and shipping method. Shipping method may be selected at checkout. Packages will be shipped in the order they are received. Remote areas may require additional time for delivery.

Standard Shipping
Standard Shipping rates will vary based on package size and distance. Rates will be shown during the checkout process prior to payment. Please allow 2 - 3 business day for processing and 2 - 8 business days for delivery (based on distance). All orders received after 2:00 PM PST will be processed the next business day.

For self-pickup, please call +603 2201 5503 to arrange date/time. All self-pickup at our Flagship Store address below:
Ground Floor
8 Jalan Abdullah
Bangsar 59000
Kuala Lumpur

Kedai Bikin is open from Friday to Monday, 10am-7pm.
Closed on Public holidays.

International Shipping
International Shipping rates vary based on package size and distance. Please allow 2 - 3 business day for processing and 5 - 20 days for delivery, depending on your location. Customs & Import fees may apply to some international orders. These fees fluctuate by country and by order value, and we have no influence or control over them. The customer is responsible for all customs and / or import fees. By law, we cannot lower the invoice value or send the order as a gift.

Order Tracking
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow 24 hours for the tracking number to become active. If you receive your confirmation email after 2:00 PM PST on a Friday, please allow until the following Monday for tracking to become available.